Welcome to our FAQ's

If there is something you do not see here then please don't hesitate to text us your question at 407-277-4455.  

What types of strollers do you offer?

We offer single strollers, double strollers, and stroller wagons—perfect
for families visiting Walt Disney World, Universal Orlando, or
exploring beyond the parks. Our most popular rentals include
sit-and-stand strollers and all-terrain wagons designed with extra
storage, snack trays, and roomy seating.

What happens if the rented stroller gets damaged during my use?

If the rented stroller sustains any damage during your use, please
notify us as soon as possible. Depending on the nature and extent of the
damage, you may be responsible for covering the repair or replacement
costs. We recommend reviewing our rental agreement for specific terms
and conditions regarding stroller damage. Your prompt reporting of any
issues is greatly appreciated and helps us maintain the quality of our
rental strollers.

Can I extend the rental period for a stroller if I need it for a longer duration than originally planned?

Yes, you have the option to extend the rental period for a stroller if
you find that you need it for a longer duration than initially intended.
Contact our team to discuss your needs and arrange for an extension.
We'll work with you to update the rental terms and ensure the continued
availability of the stroller. Keep in mind that stroller availability
may vary, so it's advisable to notify us of your extension needs as
early as possible to secure the equipment. We understand that
circumstances can change, and we're here to support your evolving
stroller requirements.

Why should I rent a stroller instead of bringing my own?

Traveling with little ones is already a lot to juggle. Renting from Epic
Strollers saves you the hassle of hauling bulky gear through airports
or cramming it into your car. Our strollers are ready for the parks when
you are—clean, comfortable, and sized to meet Disney’s stroller
guidelines.

What if my stroller has an issue during my trip?

We’ve got you covered! If you experience a problem, just contact us and we’ll arrange a quick replacement so you can get back to enjoying your vacation stress-free.

Do I need to clean the stroller before returning it?

No worries—Epic Strollers handles all the cleaning and sanitizing. Each stroller is professionally cleaned and inspected after every rental.

Can I use the stroller outside the theme parks?

Absolutely! Our strollers are perfect for resorts, Disney
Springs, shopping trips, and even beach outings. As long as you’re in
the Orlando area, your stroller goes where your family goes.

What’s included with my rental?

Every stroller rental comes with features families love:

• All-terrain wheels for easy pushing
• Large storage space for bags and souvenirs
• Sun canopies for shade
• Snack trays & cup holders (on select models)
• Comfortable seating designed for long days

What makes Epic Strollers different from renting at the parks?

Unlike theme park rentals, our strollers are:

• More comfortable with reclining seats and better padding
• Available all day (not just inside the park gates)
• Cost-effective for multi-day rentals
• Delivered to you, so you skip the rental lines

How far in advance should I book?

We recommend booking as soon as your travel dates are set, especially
during peak seasons (summer, holidays, and spring break). Our most
popular models can sell out quickly.