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Privacy policy
Privacy Policy for Epic Strollers
Introduction
At EpicStrollers.com (the “Website”), operated by Epic Strollers, LLC (“we,” “us,” or “our”), your privacy is important to us. We do not sell your Personally Identifiable Information (PII), nor do we provide it to marketing or advertising partners without your consent—except as needed to process your order, fulfill your rental, communicate important order-related information, or otherwise address your requests. By using our Website and/or placing an order, you accept this Privacy Policy in its entirety.
1. Types of Information Collected & Use
A. PII Collected
We collect PII when you voluntarily provide it through actions such as placing an order, submitting a form, entering a contest, posting content, signing up for offers, or contacting us. PII may include your name, email address, mailing address, phone number, date of birth, payment details (credit card info, bank details, or details via PayPal), and other relevant information. Some fields may be required to complete an order or request.
B. How We Use Your PII
We use PII to:
- Process, confirm, and fulfill your orders,
- Identify and contact you, including labeling orders (e.g., “Smith Family”),
- Deliver and pick up equipment accurately,
- Manage payments, refunds, and invoices,
- Improve services, marketing, promotions, and your overall experience.
2. Disclosure of Your Information
We may share your PII with:
- Delivery/Pickup Partners or Site Personnel: To ensure correct handover, identity verification, and communications during delivery or pickup of your items.
- Third-Party Service Providers: Only to the extent needed to fulfill your order (e.g., payment processors, shipping services). We do not share PII with marketing vendors unless also performing operational functions.
3. Tracking Technologies
Our Website may use web beacons, tracking pixels, and similar technologies (either directly or through authorized third parties) to monitor your interactions, improve functionality, analyze usage, and enhance marketing efforts. These collect non-identifiable data only.
4. Third-Party Websites
Our Privacy Policy only governs data collected by EpicStrollers.com. Other websites accessible through links on our site have separate privacy practices, so please review their policies.
5. Public Posts and Reviews
Any information posted publicly (e.g., reviews or forum comments) may be visible to others internally or via search engines. Be cautious when sharing personal information in public areas.
6. Your Choices & Opt-Outs
You may choose not to provide certain PII, though doing so may limit your ability to complete certain actions. For example, if you opt in to receive SMS/text updates, we will include opt-out instructions in each message. Your mobile opt-in information is not shared with third parties.
7. Policy Updates
We may update our Privacy Policy as our services evolve. Material changes will be communicated via our Website’s homepage and/or email. Continued use of the site or placing an order after updates means you accept the revised policy.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
[email protected]